Returns & Exchanges

At Quotrell, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures your style journey remains effortless.

1

Register Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging with all tags attached, ensuring the box is securely sealed to prevent damage during transit.

3

Ship the Package

Attach the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects and approves your return, your refund or exchange will be processed within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing